mobileLIVEOffice of the CTO
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CTO Activity Report — Sep 30 to Oct 13, 2026

Prepared for President & CEO · Naresh Babu, CTO

🇺🇸GDS learnings

GDS Memphis · GDS Atlanta · Millennium Dallas — last three months. Big banks, retail chains, insurers.

SDD & modernization

  • SDD pitched to most; modernization to the next tier
  • Typical reply: "We have a core system — how do we access it?"
  • Everyone uses Copilot: "How are you different from Copilot / Antigravity?"

GDS Memphis · GDS Atlanta · Millennium Dallas

Agent validation / assurance

  • Asked: how governance is set up, how evals are set up, what agents we can test
  • Resonated: agent card, IPARL, 11 eval dimensions, 12 red-team dimensions
  • Guardian agents: real-time monitoring and blocking
  • Interest grew once the detail was shown — at all three events

GDS Memphis · GDS Atlanta · Millennium Dallas

QA automation (AQI)

  • Asked: automate scripts? mobile? web? backend?
  • Offering restructured from this input — now AQI, covering all angles
  • Not just a skill file — teams already generate tests with Copilot / Antigravity

GDS Memphis · GDS Atlanta · Millennium Dallas

Data readiness for AI

  • Question: "Is medallion enough to be AI-ready?"
  • Answer: medallion with clean raw-to-golden, then semantic layer → ontology → context engine for agents
  • Best received at the last Atlanta meeting: more accurate, grounded AI
  • An offering is still to be built around it

GDS Memphis · GDS Atlanta · Millennium Dallas

Agent governance (IPARL)

  • Separate from validation; raised by governance and risk teams
  • Each agent has an identity, policy and risk authority, so decisions can be audited
  • Plan: double down and build a proper offering

Governance and risk teams

🧩Solutions

What we have built and what we are proposing.

Core access layer
Core system access layerRead from the database, write through the UI — for core systems with no APISodexo · Manulife · GDS legacy questions
AQI three-tier architecture
AQI — three-tier test frameworkOrchestration, executive core and swappable execution targetsRogers · CIBC
Raw dataGolden datamedallionSemantic layerOntologyContext engineAI agentsEach layer sits on top of the one before itContext graph per project teamResult: agents stay grounded and answers get more accurate
From raw data to grounded agentsMedallion, semantic layer, ontology and context engineRogers · GDS
Agent cardpublished11 evaldimensions12 red-teamdimensionsGuardian agentsmonitor & block liveAgent validation / assuranceIPARL governanceEach agent has an identity, policy and risk authority — decisions can be audited
Agent validation and IPARL governanceAgent card, evals, red teaming and guardian agents under one governance modelGDS · Sodexo
New wealth-management product(vendor)mobileLIVEintegration teamManaged service,end responsibilityCRMPaymentsOther core systemsintegrate · validatecustomize front end and back end
BNC — managed-service integrationOur team sits between the new product and BNC's core systemsBNC
Target pattern for the self-service channelMicro frontend AMicro frontend BMicro frontend CMicro frontend DShared back-end services — changes identified in discoveryLegacy applications — tackled with SDDAEO / ACO optimizationBetter analytics tracking
Manulife — micro frontend pathDiscovery leads to micro frontends, back-end changes and optimizationManulife

🟡GDS & new clients

GDS leads

  • Calls held: Philips (SDD + code2doc), Chico's (ProductArt demo)
  • Community Health Choice: rescheduling for week of Oct 13
  • Trane cancelled; ST Bank (check-processing) has not replied to Oct 6 note

Uzi · Hamza · Fred Calil · N. Rollins · C. Janis · V. Tamarree · Jahan

Sodexo

  • Two meetings held; their VP could not attend — retry next week
  • Interest: agent validation platform and evals — not modernization
  • Their team is already building agents and feels confident

Chiranjeevi Kancherla · Uzi · Naresh

Enstream

  • Naresh presented to Upinder and Kai — well received, lots of back-and-forth
  • Workstream 1: devices included — buy ≈ $15K or rent ≈ $10K (15 devices)
  • Workstream 2: scope revised — new pricing and proposal (v4.3, Oct 13)

Kai Shehzad · Upinder Saini · Imran · Gauranga · Adnan

Manulife Bank

  • Product kickoff attended — good audience; product team needs a solution architect
  • Prompt sent for their GitHub Copilot agent to extract current front-end / back-end architecture (Anton working through it)
  • Proposed discovery: modern stack, micro frontends, back-end changes, AEO / ACO, analytics
  • Strong interest in SDD — many legacy apps, no time or money to rewrite
  • Wants a success story and demo of tackling a core system (for Natasha and team)
  • Agent building and agent trust raised — still to be digested

Arnold Katebi · Natasha Akter · Anton · Shiv · Hamza

National Bank of Canada (BNC)

  • Two meetings: technical architecture team and the VP
  • Our role: integration between a new wealth-management product and BNC core systems (CRM, payments, others)
  • Needs integration architects with wealth-management knowledge
  • Managed-service team structure proposed; proposal delivered
  • Size noted as "$800 million plus $2 million" — unit to confirm

BNC architecture team · BNC VP · Naresh

🔵Rogers

Test-case agent & AQI

  • Working with Summer on automating the test-case agent
  • Test-case builder agent built with GitHub Copilot; v1 launched
  • Script generation being automated; AQI not yet introduced to Rogers
  • v2 held until fully ready — early demos get picked up and rebuilt by Rogers
  • Rogers also asked for test-case management and traceability tooling

Summer · Adnan · Gauranga · Kashif · Rose Fregoso

Context engine / context graph

  • Rogers keeps Amdocs Context Core as the core platform for billing
  • Our angle: a context graph per digital project team — more accurate agent builds and results
  • Rogers is interested and wants to learn more; ongoing work

Rogers digital teams · Naresh

Agent marketplace

  • Abdu Radi joins the team to showcase the agent marketplace (Brampton, Oct 14)
  • RFP effectively nullified; Amdocs offering its platform for free
  • Amdocs adding our proposed items to its roadmap
  • We keep building, showing and pushing to teams

Abdu Radi · Mohammed Baluch · Naresh

Rogers performance deck

  • Shiv asked: "What new capabilities can we show?"
  • Candidates: AQI, context graph, agent marketplace

Shiv · Naresh

🟢CIBC & TELUS

GPS — Global Payment Solutions

  • RFQ for the ISO 20022 API platform landed Oct 9
  • Internal kickoff and second meeting held Oct 13
  • Feedback to CIBC still to go

Athar · Jigar · M. Siddiqui · Hasan Jafri · Hussain

AEO optimization

  • How to implement it and how to measure its efficiency
  • ACO has measuring tools; AEO needs benchmarking
  • Tools exist but are mostly paid — still being explored
  • Started from FX-bot sponsor Jeffrey's question

Jeffrey · Keenan · Naresh

AQI showcase

  • AQI shown to Keenan and Manoj first for initial reaction
  • Then rolled out to the rest of the team

Keenan · Manoj · Naresh

Callisto FX chatbot

  • SIT exit sent Oct 1, no open defects
  • UAT deployment Oct 19 — waiting on CIBC environment
  • Ritu and Vishnu needed full-time for UAT week; 3–4 CRs expected

Hammad · M. Siddiqui · Saima Naz (CIBC)

Regulatory API assurance & TELUS

  • No update on the Ayaz discovery session in four weeks
  • TELUS quiet for a third window

Ayaz Essajee · Nav Dhaliwal

🟣Microsoft & partners

Microsoft–Rogers account team

  • Intro Oct 5: Matthew Rodin, Mike Fearon, Ricardo Covo
  • Lunch Oct 8; follow-up Oct 27 (invite pending)
  • Opens a co-sell path into Rogers

Shalin · Shiv · Naresh

Training, certifications & events

  • Claude training / GCP / Microsoft certification sync with Shalin
  • Vector FastLane Anthropic credits offered
  • Toronto AI Tour (Jan 13) sponsorships sold out; Databricks Toronto Nov 17
  • Free DP-600 / 700 / 800 exam vouchers

Shalin · Praveen · Kunal

Offervine PFG governance

  • Weekly governance call set Oct 8, cancelled Oct 13

Junaid · M. Siddiqui · Uzi

🟠Team & internal

2026–2028 plan sessions

  • Shareholder / option-holder meeting and Plan Part 2 (Oct 5)
  • Meet & greet with Kristian Gravelle (Sr Director, Practice GTM) Oct 13

Jahan · Hussain · Kristian · Jessica

What we built

  • AQI concept guide v3, rebranded to ML arteka; hosted on Vercel + Supabase
  • AgentTrust GTM: competitor landscape, BFSI + Healthcare targets, GTM Doctrine
  • Sudexo Core Access one-pager; GDS Legacy Modernization tracker; TEA / AQI decks

Naresh · Kashif · Gauranga · Adnan